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Omnichannel
Unified Commerce StrategiesDelivery
Delivery
1 min read

Deliveries are made when customers opt to have their orders delivered to a specific address, such as their homes.

See two examples of this scenario:

  • A customer makes a purchase on ecommerce and chooses to receive the order at home.
  • A customer makes a purchase in a brick-and-mortar store via Endless Aisle — when the item is not available in the store’s inventory — and chooses to have the order delivered to their home.

In this case, items usually come from the warehouse of a distribution center, as illustrated below.

{"base64":"  ","img":{"width":531,"height":308,"type":"png","mime":"image/png","wUnits":"px","hUnits":"px","length":23491,"url":"https://raw.githubusercontent.com/vtexdocs/help-center-content/refs/heads/main/docs/en/tracks/unified-commerce-strategies/order-delivery_1.png"}}

Another shipping possibility that can optimize your store’s operation and reduce costs is implementing the Ship From Store strategy. This strategy refers to in-store fulfillment, meaning items can also be shipped from physical stores' inventories.

To configure the shipping strategy, see our walkthrough on Inventory & Shipping.

To learn how to implement the Ship From Store strategy, click on NEXT at the bottom of the page.

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